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MOTO(convert)
Video · Website Trade-In Leads · October 17, 2026

How Does a Trade-In Tool Work on Dealer Websites? A Quick Walkthrough

What does a shopper actually see when they click the trade button on your website, and what happens to the ones who are not ready to buy yet?

MCMike Crothers, CEO of MOTO(acquire)
Key points
  • The Value My Trade button should sit on every SRP and VDP, so the shopper can start a trade from whatever vehicle they are looking at.

  • The customer only enters what matters: their vehicle, its condition, its actual color, their mileage, and some quick contact information.

  • In under 30 seconds the shopper gets a valuation range and can request a firm offer in the same flow.

  • Shoppers who do not buy today get a value tracking email every month until they buy, fully branded to your dealership and fully automated.

  • MOTO(convert) is the MOTO(acquire) website trade tool that combines instant valuations, firm offer requests, and monthly value tracking.

Most dealers have some kind of trade button on their website. The real question is what happens after a shopper clicks it. If the form is long, the value is vague, or nobody follows up, that trade walks. So how does a trade-in tool work on dealer websites when it is set up the right way? Mike Crothers, CEO of MOTO(acquire), walks through it on a live dealership site, and the flow is simpler than most stores expect.

How does a trade-in tool work on dealer websites?

It starts with placement. In Mike's walkthrough, all a customer has to do is click Value My Trade on any SRP or VDP page. That matters because your shoppers are on those pages already, looking at the vehicle they want. The trade question comes up right there, so the button should be right there too.

From there, the customer gives the dealership just enough to produce a real number:

  1. Select their vehicle.

  2. Tell the dealership what condition the vehicle is in.

  3. Pick the actual color of the vehicle.

  4. Enter how many miles are on it.

  5. Fill out some quick information about themselves.

That is it. As Mike puts it, "just like that, in under 30 seconds," the shopper gets a valuation range on the screen. Then they can request a firm offer without leaving the flow.

Why the valuation range and firm offer request belong together

A range gives the shopper a fast answer to the question they actually came with: what is my car worth? The firm offer request gives the shopper who is serious a clear next step. Putting both in one flow means you are not making the customer choose between a quick look and a real conversation.

For your used car manager, that firm offer request is the signal. It is a customer raising their hand on a specific vehicle, with condition, color, and miles already captured.

What happens when the shopper is not ready to buy?

This is where a lot of trade tools stop, and where Mike thinks the value really shows up. Plenty of people value their trade on your site and are not buying this week. In his words, "if they don't want to buy today, that's perfectly fine."

Those shoppers get a value tracking email every single month after that, until they buy. The emails are fully branded to your dealership and fully automated. Nobody on your team has to remember to follow up, and the customer keeps hearing from your store, not a third party, every time they think about what their car is worth.

Think about what that means over time. The shopper who was a few months out when they first visited your site keeps getting a reason to come back to you. When they are finally ready, your dealership is the name already in their inbox.

What to look for in a trade-in tool for your dealer website

  • Placement on every SRP and VDP, not buried on a single trade page.

  • A short form that asks for vehicle, condition, color, miles, and contact info, and not much more.

  • A valuation range and a firm offer request in the same flow.

  • Automated monthly value tracking for shoppers who are not ready yet.

  • Your branding on every touch, so the relationship stays with your store.

Where MOTO(convert) fits

The tool in Mike's video is MOTO(convert), the MOTO(acquire) website trade tool. It gives shoppers instant valuations, lets them request a firm offer, and sends monthly value tracking. It also includes the free buying power tool.

Mike notes that this is the same tool helping some of the largest dealership groups in the country, and MOTO(acquire) works with hundreds of dealers. If you want to go deeper on the website side, see more videos on website trade-in leads, including how to get more website trade-in leads and what separates the best trade-in tool for dealerships from the rest.

If your website already has a trade button, the simple test is this: click it yourself on a VDP. Count how long it takes to get a number, and ask what happens to that shopper next month if they do not buy.

Questions

Frequently asked questions

Where should the trade-in button go on a dealer website?

In Mike's walkthrough, the Value My Trade button is available on any SRP or VDP page. Those are the pages where shoppers are already looking at inventory, so that is where the trade question comes up. Putting the button there lets them start a trade without hunting for a separate page.

What information does the customer need to enter?

The customer selects their vehicle, tells the dealership its condition and actual color, enters the mileage, and fills out some quick information about themselves. That is enough to return a valuation range. Mike shows the whole process taking under 30 seconds.

What is the difference between the valuation range and the firm offer request?

The valuation range gives the shopper a fast answer on what their vehicle is worth. The firm offer request is the next step for a shopper who is serious about selling or trading. Both happen in the same flow, so the customer does not have to start over.

What happens to shoppers who value their trade but do not buy?

They get a value tracking email every month until they buy. The emails are fully branded to your dealership and fully automated, so your team does not have to run the follow up manually. It keeps your store in front of that customer until they are ready.

Does MOTO(acquire) work with my DMS?

MOTO(acquire) integrates with all major DMS platforms and many others, including Tekion, Dealertrack, CDK, Reynolds, and Auto/Mate. If your DMS is not one MOTO(acquire) integrates with yet, MOTO(acquire) will build the integration.

See how many trades your website is missing

Get a walkthrough of MOTO(convert) on your own site, with instant valuations and firm offer requests in one flow. Ask for a Dealer Website Trade-In Audit.

Keep watching

More on Website Trade-In Leads

Full transcript

Look how amazing this trade-in tool is on this dealership's website. First, all a customer has to do is click Value My Trade on any SRP or VDP page. All they have to do is select their vehicle, let the dealership know what condition that vehicle is in, what's the actual color of their vehicle, fill out some quick information about themselves and how many miles they have. And just like that, in under 30 seconds, they're going to get a valuation range right here and then be able to actually request a firm offer. And if they don't want to buy today, that's perfectly fine, because they're going to get a value tracking email every single month after this until they buy, fully branded to your dealership and fully automated. So if you're a dealership and you want to get this tool installed on your website that's helping some of the largest dealership groups in the country.

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